---
title: "Chatdrift - AI Agent for the Leads You Pay For"
description: "An AI agent for agencies and teams paying for leads. It replies in chat, WhatsApp, Instagram and Messenger, and can book onto your Cal.com or Google Calendar."
canonical: https://www.chatdrift.com/
---

# Chatdrift - AI Agent for the Leads You Pay For

You paid for that lead. Nobody answered it. Chatdrift is an AI agent for agencies and teams that pay for leads: it replies when a lead writes in website chat, WhatsApp, Instagram or Messenger, and can book a time onto your Cal.com or Google Calendar once the lead picks one.

## What's inside

Chatdrift pairs AI agents with a shared inbox, an embeddable widget, forms, and workflow automation, so the leads you pay for land in one place and get a reply. Here they come connected from day one, working off the same conversations and the same knowledge.

- **AI agents** — Answer from your docs, policies and past conversations. In website chat they hand off to a teammate the moment a question needs a person.
- **Calendar booking** — With Cal.com or Google Calendar connected, the agent can check availability and book a meeting once the lead picks a time. It needs the lead's name and email, and it tells the lead a confirmation email was sent.
- **Shared inbox** — One queue for every conversation, AI or human, so every lead's conversation is in one place.
- **Forms** — Submissions are stored, create or update a contact, and land alongside your conversations.
- **Embeddable widget** — Drop it into your site or landing page and it connects straight to your agent and your inbox, styled to match your brand.

## How it works

Getting Chatdrift running isn't an engineering project.

1. **Create your agent** — Sign up, then train an AI agent on your help docs, policies, and the answers you already give leads every day.
2. **Connect your channels and calendar** — Embed the widget on your site or landing page, connect WhatsApp, Instagram and Messenger, and connect Cal.com or Google Calendar so the agent can offer times.
3. **Go live** — Your agent starts replying. In website chat, when a conversation needs a person, it hands off with full context into your shared inbox, and your team picks up where the agent left off.

## AI agents that answer the lead and hand off in chat

Your AI agent answers from what you've actually given it — help docs, policies, past conversations — not a generic guess. In website chat, when a question needs a person's judgment, it hands the conversation to your team with the full thread attached, so the lead never has to repeat themselves.

- Custom instructions shape tone and scope per agent
- Automatic hand-off in website chat the moment a question needs a human
- Answers grounded in the knowledge you've actually given it

## One shared inbox for every channel a lead uses

Every conversation — started on your website widget, on WhatsApp, on Instagram or on Messenger — lands in the same shared inbox, with the AI replying first. Assign it, see its history, and keep it moving across your team.

- One queue for AI and human conversations
- Assignment and hand-off between teammates
- Full conversation history in context, every time

## Connected to the channels your leads already use

WhatsApp, Instagram, Facebook Messenger and your website chat connect into the same shared inbox, and the AI replies in each. Cal.com and Google Calendar connect separately so the agent can offer times. No separate app to check, no conversation starting over in a different channel.

## Pricing that grows with your lead volume

Start free on Hobbyist — no card required. Move up to Starter, Growth, or Pro as your response volume, chatbots, and API needs grow. See [Chatdrift pricing](/pricing.md) for exact figures and plan comparison.

## A few things people ask before they start

**Do I need to write code to add the widget?**
No. Embed it with a lightweight script and it's live on your site — no rebuild required.

**What happens when the AI can't answer?**
In website chat it hands the conversation to your team with full context attached, right in the same shared inbox.

**Which channels can I connect?**
Website chat, WhatsApp, Instagram and Facebook Messenger, plus Cal.com and Google Calendar for booking.

**Does the AI book meetings?**
It can check availability and book onto a connected Cal.com event type or Google Calendar, but only after the lead picks a time.

**Can I start for free?**
Yes — Hobbyist is free with no card required, and you can upgrade whenever your team needs more room.

**Can I change plans later?**
Yes, move up or down as your response volume changes, whenever you need to.

---

[View this page](https://www.chatdrift.com/) | [Chatdrift home](https://www.chatdrift.com) | [Markdown index](https://www.chatdrift.com/llms.txt)